If you can’t see the FaceTime app on your iPhone or FaceTime isn’t available in your iPhone settings, you might have enabled Screen Time restrictions. If FaceTime is showing only initials to you, ask the other person to check if he has enabled the camera for that FaceTime call.
Moving on, many iOS users have reported that they can’t see the other person on FaceTime. If they aren’t, you should fix Camera app issues to make FaceTime work on your iPhone. Then, play that video to check if the audio and video are fine. To test this, simply open the Camera app and record a short video using the front camera.
#Facetime audio pro#
If the FaceTime camera is not working on iPhone 12 Pro or FaceTime audio is not working on iPhone 13 or other models, there might be some issue with your device’s camera or microphone. So, if FaceTime isn’t working on any of your Apple devices and your friends are also finding it hard to use FaceTime, there could be a FaceTime outage.ĩ. When this happens, you can’t do anything except wait for the Apple team to fix the problem. Occasionally, Apple services might throw technical issues and go under maintenance. Then, press & hold the side/power key until you see the Apple logo.įorce Restart iPhone 7 & 7 Plus: Press and hold the volume down and side/power keys until the Apple logo appears.įorce Restart iPhone 6s or older models: Press & hold the home and side/power buttons until the Apple logo is displayed. In this particular case, you need to force restart your iPhone.įorce Restart iPhone 8 or newer models: Quickly press & release the Volume Up buttons and do the same for the volume down button. Sometimes you might encounter situations where the FaceTime app becomes unresponsive, the iPhone display freezes, and you can’t even reboot your device. Finally, press & hold the power key until the Apple logo appears on the screen. Then, drag the slider and wait for at least 30 seconds. Turning off iPhone 8, 7, 6, & SE (2nd/3rd Gen): Press and hold the side/ power button until the Power-off slider appears. Turning off iPhone X or later models: Press and hold the side/power button and either of the volume keys until you see the Power-off slider. It will remove minor bugs and reinstate RAM to give a clean start to your iPhone. So, if your FaceTime app keeps crashing on iPhone 11 or FaceTime shows a black screen on iPhone 12, restart your device. This trick might sound old-school, but it is still one of the best ways to fix a buggy app or troubleshoot common iOS problems. If the concern is mutual, wait for some time, and then retry it. Check if your friend or family member who’s on the same network is able to use mobile data. There could be some temporary network issues.Check if you’ve got an active data plan.Toggle the mobile data option for FaceTime.Double-check that you’ve enabled Cellular Data for FaceTime.Forget and reconnect to the Wi-Fi network.To be on the safer side, go to Settings -> FaceTime and verify that the FaceTime toggle is turned ON. There can be instances where you’ve mistakenly disabled FaceTime and that’s why it is not working for you. To use FaceTime, you should sign into your Apple ID and enable FaceTime on your device. That being said, you can always use a VPN to bypass these FaceTime restrictions. If your country doesn’t support FaceTime, you won’t be able to use it on your iPhone or iPad. Notably, FaceTime is not available in UAE, Qatar, and China. To check if FaceTime works in your region with your network provider, head to Apple’s official wireless network support page. Also, not all the network carriers support FaceTime.
If you can’t make FaceTime calls on your iPhone or iPad, the first thing you need to know is that FaceTime isn’t available in all countries and region. Verify If FaceTime Is Available in Your Region
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